If you have been following our latest adventures, you will know that we have temporarily turned into the Joneses… Indiana Joneses, that is – as we became hunters for good customer service! Not the worst job in the world, is it? We were given it by American Express, who initiated a study which found that good customer service makes people happy. I guess you could … [Read more...]
Two Rio Sights: Christ the Redeemer and Sugar Loaf Mountain
So, you’ve come to Rio de Janeiro and, amongst other things, you’ve got two of the must-do sights on your itinerary: Pao de Acucar: the sugar loaf mountain, and the Christ the Redeemer statue. On our trip to Rio, we definitely didn’t want to miss out on these two. As a result of our efforts, we ended up with a lot of useful information which will help you to … [Read more...]
The Rio Mission
As you all remember, because naturally, you devour every single one of our posts as soon as we publish it (that’s what you do, right?), we’re in Rio de Janeiro! And why are we here? Because American Express did a study on customer service with the outcome being that good customer service makes people happy, and they sent us here to put the study to the test. … [Read more...]
Did they just jump the queue?!
Ah, the glamour of flying! I was aboard a plane from the tender age of one, and have never looked back. I mean, planes! I actually never cared about how amazing it is to be able to sit in a metal box 36,000 feet above the ground, and maybe that’s the reason I never felt a fear of flying. I care about the other stuff. A mint and a steamy towel to welcome you aboard.Tiny … [Read more...]
I hear Rio calling
I have two stories to tell you. The first is about the title of this post, and the second is related to the content of this post. First though: we’re going to Rio de Janeiro next week! Ok, that’s off my chest. Let’s talk about the title of this post, which might explain quite why I’m so excited about visiting Rio de Janeiro, beyond the obvious. When I … [Read more...]